Warranty & Compliance

Warranty

All of our products are covered under a manufacturer warranty with the following terms.

We guarantee 304 stainless products for a period of ten (10) years and 316 marine grade stainless steel products for a period of five (5) years against faults in the material or construction, defect, or workmanship by the manufacturer.

ACCESSORIES

Chrome Plated Brass accessories and internal pieces are covered by the warranty for a period of two (2) years

COVERAGE

The warranties begin on the date the product is delivered to the customer by an assigned carrier. The warranty does not include damage from freight carriers, faulty installation, failure to comply with cleaning and maintenance instructions, or freeze damage, and will become void if merchandise is damaged from misuse, improperly maintained or installed, or modified without the authorization from a licensed distributor.

REPLACEMENT OR REPAIRS

The warranties include replacement or repair of defective parts and an unconditional guarantee against manufacturing defects. The manufacturer will replace or repair at its own discretion any manufactured or supplied part found to be defective if the conditions are met.

RETURN OR REPLACEMENT FEES

Any shipping fees associated with the return or replacement of merchandise covered by this warranty will be incurred by Outdoor Shower Company, LLC. We reserve the right to determine if damage to a unit or any parts is the direct cause of not complying with manufacturer’s guidelines.

Aquatic Health Code

Aquatic Health Code

We have cleansing and rinsing showers that can assist you in complying with codes and requirements

We have cleansing and rinsing showers that can assist you in complying with codes and requirements

Compliance and Regulations

Compliance and Regulations

Plumbing requirements vary from state to state, so it is up to each individual to ensure their local codes are met.

Plumbing requirements vary from state to state, so it is up to each individual to ensure their local codes are met.

WaterSense Guidelines and Regulations Established by the EPA

WaterSense Guidelines and Regulations Established by the EPA. For those concerned with water usage, a variety of shower heads is now offered. By retrofitting your shower with a WaterSense labeled showerhead, you can save a considerable amount of water. Standard shower heads use 2.5 gallons of water per minute (GPM). Water-saving showerheads that earn the WaterSense label must demonstrate that they use no more than 2.0 GPM. Some states require 1.8 GPM, so consider regulations specified by your state before purchasing.

Outdoor Shower Company offers a variety of shower heads and hand sprays from 1.5 GPM and up so that one can choose the flow rate and style that best meets their needs. Whether you are replacing an older, inefficient shower head or simply looking for ways to reduce water use and utility bills in your home, look for the WaterSense label on shower heads along with faucets, faucet accessories, and toilets to help you identify models that save water and perform well. In many areas, utilities offer rebates and vouchers that can lower the price.

California Energy Commission (CEC)

CEC Regulations were established to address severely depleted water supplies in California due to an extended drought. Effective July 1, 2018, shower heads and hand sprays installed in California are required to have 1.8 GPM or less. Outdoor Shower Company offers hand spray and shower head options that comply with CEC regulations. Please contact our office for more information on compliant styles and options. https://learn.supply.com/for-pros/cec-compliance/

California Proposition 65

Proposition 65 requires businesses to provide warnings to Californians about significant exposures to chemicals that cause cancer, birth defects or other reproductive harm. These chemicals can be in the products that Californians purchase, in their homes or workplaces, or that are released into the environment. By requiring that this information be provided, Proposition 65 enables Californians to make informed decisions about their exposures to these chemicals.

Although stainless steel is one of the safest materials available, we are required to place a warning in writing that there is a possibility that lead or other harmful chemicals can be present in our stainless steel and brass parts. If you have any questions please contact us. If you have specific questions on the administration or implementation of Proposition 65, you can contact OEHHA’s Proposition 65 program at P65.Questions@oehha.ca.gov, or by phone at (916) 445-6900.

Lead Free Compliancy

As of January 4, 2014, the Safe Drinking Water Act (SDWA) requires drinking water products sold or installed for use in public water systems, as well as the plumbing in facilities,to meet a weighted average of not more than 0.25 percent lead. Using stainless steel and chrome plated brass as the materials for producing our products makes them “lead free” compliant.

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